Some systems are experiencing issues

Stickied Incidents

Friday 22nd February 2019

Bug causing issues installing Ubuntu 16.04

A bug has been introduced into the netboot images of Ubuntu 16.04 causing it to halt during install.
Please see the following URLs for more information:

We are monitoring this and hopefully it will be resolved very soon. In the mean time Ubuntu 18.04 LTS works just fine.

Past Incidents

Saturday 5th January 2019

No incidents reported

Friday 4th January 2019

Virtual servers outage

We are investigating an issue with our VPS cluster causing an outage.
Update 04.01.2019 19:12: We are continuing to investigate. Are able to reach all nodes in cluster. Storage seems to be okay.
Update 04.01.2019 19:15: VMs are being powered up now.
Update 04.01.2019 20:50: We are continuing to see instabilities. Investigating.
Update 04.01.2019 20:57: A large DDoS attack is causing instabilities on our VPS Clusters management, causing hosts to loose quorum and reboot. We are trying to mitigate the attack and move our management to avoid it being affected.
Update 04.01.2019 21:10: The attack has been mitigated. We are working to secure the infrastructure so that it can handle an attack without affecting other virtual servers on the same cluster. Servers are currently booting.

Thursday 3rd January 2019

No incidents reported

Wednesday 2nd January 2019

No incidents reported

Tuesday 1st January 2019

No incidents reported

Monday 31st December 2018

Issue with API

We have an issue with our API causing problems logging into our control panel and ordering services. We are looking into the issue and it will be resolved shortly.
Update 31.12.2018 15:48GMT+2: Issue has now been resolved.

Sunday 30th December 2018

No incidents reported