Affected services:

  • Network
  • Network

Intermittent routing issues

Opened on Wednesday 7th August 2019, last updated

Resolved — Issue has been resolved.

Posted by Andreas Haakonsen

Identified — We are rebooting sfjedge1 tonight. Only the following subnets are affected by this: 185.125.168.0/24 185.125.169.0/24 185.125.171.0/24 Please contact us if you are on any of these subnets to move your server over to redundant networking.

Posted by Andreas Haakonsen

Investigating — We are continuing to see packet loss to some select networks. This is most likely due to TCAM corruption and we are working on a solution.

Posted by Andreas Haakonsen

Resolved — The affected router has been booted. We are looking into solutions so that this won't happen again.

Posted by Andreas Haakonsen

Identified — We are currently performing the reboot of the affected edge router.

Posted by Andreas Haakonsen

Identified — We are aware of the issue and we are working on a fix. Will perform a reboot of mentioned router tonight between 00:00 and 01:00 GMT+2.

Posted by Andreas Haakonsen