Affected services:

  • Network DC1
  • Network DC2

Intermittent routing issues

Opened on Sunday 18th August 2019, last updated

Resolved

This issue for the time being is resolved.

Posted by Andreas Haakonsen

Monitoring

Router have been booted and we are back to normal. We are actively working on a workaround until we've been able to aquire necessary spare parts.

Posted by Andreas Haakonsen

Identified

Router is currently being booted.

Posted by Andreas Haakonsen

Identified

We have identified a faulty supervisor module in one of our routers which are causing TCAM corruption. The router will be rebooted tonight between 00:00 GMT+2 and 02:00 GMT+2 to temporarily resolve the issue while we order a replacement.

Posted by Andreas Haakonsen

Investigating

We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Andreas Haakonsen