San03/04 storage temporary offline

Opened on Monday 27th July 2020, last updated July 28, 2020 16:18

Resolved —

All customer account have been re-established on a new server.

Posted July 28, 2020 16:18 by Andreas Haakonsen

Identified —

We have unfortunately experienced a loss of an array on this server. We are working on re-establishing customer access to a new array.

Posted July 28, 2020 11:56 by Andreas Haakonsen

Identified —

We estimate the services to be back up around 28.07.2020 21:00 GMT+2.

Posted July 28, 2020 08:47 by Andreas Haakonsen

Identified —

We're currently rebuilding a RAID due to a drive failure and we've temporary disabled services on the server to lessen the load while rebuilding. Services will be reenabled as soon as it's finished.

Posted July 27, 2020 16:50 by Andreas Haakonsen