San03/04 storage temporary offline

Opened on Monday 27th July 2020, last updated

Resolved

All customer account have been re-established on a new server.

Posted by Andreas Haakonsen

Identified

We have unfortunately experienced a loss of an array on this server. We are working on re-establishing customer access to a new array.

Posted by Andreas Haakonsen

Identified

We estimate the services to be back up around 28.07.2020 21:00 GMT+2.

Posted by Andreas Haakonsen

Identified

We're currently rebuilding a RAID due to a drive failure and we've temporary disabled services on the server to lessen the load while rebuilding. Services will be reenabled as soon as it's finished.

Posted by Andreas Haakonsen