Affected services:

  • Network

Intermittent network issues against select networks

Opened on Wednesday 3rd July 2019, last updated

Resolved — Issue has been resolved. Please contact us via a support ticket if you are still experiencing issues. Include traceroutes / mtr to and from your server.

Posted by Andreas Haakonsen

Monitoring — We are still experiencing some issues. Workarounds have been put in place until our transit provider can resolve their issue. We expect an update within 12 hours.

Posted by Andreas Haakonsen

Monitoring — A solution is being put in place. We expect traffic for affected networks to be back now.

Posted by Andreas Haakonsen

Identified — We are continuing to investigate this issue.

Posted by Andreas Haakonsen

Identified — We have identified one of our Transits as the main cause for these issues. Currently prepended the transit so that traffic will flow elsewhere to reach us. If you still are experiencing issues reaching us, please contact us.

Posted by Andreas Haakonsen

Investigating — We are currently aware of an intermittent issue with reaching some select networks. We are looking into it and will update this case once we know more.

Posted by Andreas Haakonsen