Affected services:

  • Virtual servers DC2

Issue with Proxmox Virtual Servers

Opened on Friday 12th July 2019, last updated

Resolved

Issue was resolved.

Posted by Andreas Haakonsen

Monitoring

If you are experiencing issues reaching your server, please try to perform a reboot in ENIGMA. Are you still unable to reach your server, contact us either by ticket in ENIGMA, support@terrahost.no or by phone +47 33 80 88 00.

Posted by Andreas Haakonsen

Monitoring

Issue has been resolved. We are monitoring the situation and making sure all virtual servers boot properly. Root cause is an issue with multicast which caused inter-host traffic to halt, disrupting HA in the Cluster.

Posted by Andreas Haakonsen

Identified

We have identified the issue. Virtual servers are now in the process of booting.

Posted by Andreas Haakonsen

Identified

Reload of distribution router completed.

Posted by Andreas Haakonsen

Investigating

Seems there is an issue with one of our distribution routers. Will perform a reboot. Estimated 2-3 minutes downtime for select servers.

Servers in Row 1 - DC2 are affected and will experience 2-3 minutes downtime while we reload.

Posted by Andreas Haakonsen

Investigating

We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Andreas Haakonsen